However, as reported by EY, there are also risks associated with this shift “data privacy challenges, increased risk of cyberattacks, limited defense and response capabilities and compliance violations are top concerns.”Īs the Chief Information Security Officer at Softbank recently told KPMG, “Since human error can be considered one of the greatest vulnerabilities in security it’s crucial to eliminate this threat by educating employees and helping them become better digital citizens at work and at home.” According to Future Forum research, those working in these models are 52% more likely to say that their company’s culture has improved over the last two years, 11% reported greater work-life balance, 25% less stress, and 6% higher productivity.

The post-pandemic boom in hybrid and remote working models has changed the world of work – in many ways, for the better. It is about reducing exposure to risk while still offering effective connectivity.Ī hybrid risk requires holistic protection However, the answer is not to give up on tools like Slack. Hackers will use any method and any channel to target companies, with comms channels ripe for breaching company defences. According to EY, 40% of organisations have reported a cyber intrusion directed at their remote work environments. Similarly, Uber recently warned employees to stay off Slack after a similar criminal infiltration using phishing methods to persuade an employee to hand over login details. Gaining access to EA’s internal Slack channel, the hacker could pose as an employee to request login information for sensitive files or send files with embedded malware to enable lateral movement and escalation of privileges. Last year, EA Games was the victim of a high-profile cyber attack in which Slack played an integral role. As well as opening up communication, they are also proving to be a new cyber attack vector that cybercriminals are using to devastating effect. However, while giving with one hand, corporate IM services, like Slack, are taking with the other.

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