#Instagram support chat software#

Automate your messages with tools for both Instagram DMs and Facebook Messenger.Make client and lead management on Instagram and Facebook easy.Here are three ways Customers.ai can help to solve your high message volume issues: So, what can you do with Customers.ai to manage your Instagram DMs and Facebook Messenger contacts as well as message volume?

#Instagram support chat software#

You’re officially popular enough to require a more powerful third-party software platform to keep up with your Instagram DMs or Facebook Messenger inbox volume – what now?įacebook has partnered with third-party software platforms, like Customers.ai, in order to deliver its users tools powerful enough to manage extremely high message volumes. That’s exactly what we’re going to cover right now.Īccount Experiencing a Large Volume of Messages – What Now? So, what are your options when this happens? Now, if you’re like most of the people receiving this message, the additional problem on your hands is that you’re not a developer and the documentation isn’t going to help solve this issue for you. To view and manage your messages, use the Receive API. The inbox UI for has been turned off due to its high volume of messages. Here’s what the above email from Facebook has to say: OR, perhaps you received an email such as the following: Chats that previously lived in the General folder and any future chats answered by third-party software must be viewed in your third-party inbox. Your account is experiencing a large volume of messages. Here’s what the message says in case you’re having trouble reading it:Ĭhats must now be viewed in your third-party inbox Here’s the new message some Instagram and Facebook accounts are receiving when they experience a high volume of messages: If it’s due to your popularity on Instagram or Facebook, congrats!Įither way, you’ve found the right article to help solve your issue. And if that’s the case, either you’re pretty popular, or you’re up to something Facebook doesn’t want you to be doing. The notification means that you’ve exceeded Facebook’s message volume threshold. What does this mean? Well, hopefully, it’s one of those good problems to have. Or, maybe it was something about, “ High messaging volume.” So, you just received a message from Facebook that says, “ Chats must now be viewed in your third-party inbox”.